At SusuDesk, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our platform.

What Information We Collect

Information You Give Us

When you sign up or use our service, we collect:

• Your name, email address, and phone number
• Your company or business name
• Customer information you enter into the system
• Transaction records and financial data

Information We Collect Automatically

When you use our platform, we automatically collect:

• Your IP address and browser type
• How you use our service (which features you access)
• Device information and operating system

How We Use Your Information

We use your information to:

• Provide and improve our service
• Process your payments and subscriptions
• Send you SMS notifications and email updates about your account
• Provide customer support
• Prevent fraud and keep the platform secure

Who We Share Your Information With

We don't sell your information to anyone. We only share your data with:

• Payment Processors: Paystack processes all payments securely
• SMS Providers: To send you notifications
• Hosting Services: To keep the platform running
• Legal Requirements: If required by law

How We Protect Your Information

We take security seriously and use:

• Encryption to protect your data
• Secure password storage (we never store plain text passwords)
• Regular security updates and monitoring
• Access controls to limit who can see your data

However, no system is 100% secure. We do our best to protect your information but can't guarantee absolute security.

Your Rights and Choices

You can:

• Access Your Data: Request a copy of your information anytime
• Correct Your Data: Update any incorrect information
• Delete Your Data: Request account deletion (we'll keep records as required by law)
• Opt Out: Unsubscribe from marketing emails anytime

To exercise these rights, email us at support@susudesk.com

Data Retention

We keep your data as long as your account is active. After you close your account, we may retain certain information for legal or tax purposes.

Children's Privacy

Our service is for adults only. We don't knowingly collect information from anyone under 18 years old.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll notify you by email.

Contact Us

Questions about this policy? Contact us:

• Email: support@susudesk.com
• Website: https://susudesk.com